Client spotlight.
Motorola tapped JW DeWitt Business Communications to tell the story of its citizen service and 3-1-1 contact center solutions for local government. As usual, our approach was customer-driven. We
visited cities that use
Motorola's software
and talked to first
responders, emer-
gency management,
and call center exec-
utives. Then we
developed a variety
of vehicles to relate
Motorola's compelling
value proposition -
including sponsored
newsletters, a user-
centric Motorola CSR System Description, and "The Whole Community Responds" white paper that explains "3-1-1 And Customer Service Request Management: Local Government’s New Technology Paradigm For Homeland Security And Disaster Preparedness."
Since 2002, JW DeWitt Business Communications has served diverse clients ranging from local and regional businesses to national and multinational publicly traded and privately held firms. Our work experience runs the gamut of industries, with particular depth in high technology and telecommunications, business-to-business services, financial, environmental, healthcare, consumer specialty, retail, and industrial markets.
Current and Recent Clients (2002-present)
Avaya, Basking Ridge, N.J.
Neoware (now HP), King of Prussia, Pa.

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